This allowed me to verify my domain (subdomain really) with Google Apps to qualify for those 50 user free accounts Google used to offer. I'm still grandfathered in, but i really wish i used a real domain instead of a subdomain.
Now I have a bit of a problem if they were to kill my account at x10, as I may or may not lose my MX records. So my gmail for those accounts on Google Apps might not deliver. I didn't even really have any webpages there, the main url just redirected to my Google Apps login page
I actually got myself suspended a little while ago. On their "Easy Mode" control panel their web app installer includes ownCloud, so I installed it.
I was immediately suspended. I appealed saying that they offer it in their installer list, how could they ban me over that? IT took 2 or 3 days for a response and the admin told me that it was not in the list, but if I promised not to do it again (of course I would not now that I know its against the rules) and actually put up a site of some kind (I went with a blog), then he would unban me.
After I got unbanned I went in and looked at the app installers again. I found out the "easy mode" panel had it, but the regular cPanel didn't. This is why he thought it wasn't in there, he didn't look in both places and assumed they shared a list. I posted screenshots in their forum showing it and they said they would clean it up.
I guess their customer service isn't totally terrible because they did unban me, but I think they could have had a better process. Couldn't they have just shutdown my site, but left me with cPanel access and notify me to uninstall it and not do that again? It seems like a 1 strike rule, with a possibility for appeal, not the most friendly.